The Unemployment Insurance Fund

Insurance contributions´ customer service

Open during working days from 8 a.m. to 5 p.m. (in July and August from 8 a.m. to 4 p.m.)
Postal address: The Unemployment Insurance Fund, Insurance contributions,
P.O. Box 191, FI-00121 Helsinki
Visiting address: Kalevankatu 9 A, 4th floor, 00100 Helsinki
Tel.: +358 75 757 0500 (local/mobile charge)
For the purpose of verifying service events and improving the quality of our Customer Services for insurance contribution matters, we record all calls made to and by our Phone Service representatives, cf. Description of File (pdf).
E-mail: customerservice(at)tvr.fi
We recommend you to send e-mails containing information about the employer over
a secure connection. Secure e-mail connection can be reached via https://secure.tvr.fi. Please address your e-mail to customerservice(at)tvr.fi.

Accounts ledger for insurance contributions

Customer service +358 75 757 0503 during working days from 9 a.m. to 3 p.m. (local/mobile charge)
Postal address: The Unemployment Insurance Fund, Accounts ledger for insurance contributions, P.O. Box 191, FI-00121 Helsinki
For the purpose of verifying service events and improving the quality of customer service, we record all calls, cf. Description of File (pdf).
E-mail: vakuutusmaksut.reskontra(at)tvr.fi
We recommend you to send e-mails containing information about the employer over a secure connection. Secure e-mail connection can be reached via https://secure.tvr.fi. Please address your e-mail to vakuutusmaksut.reskontra(at)tvr.fi.

Collection of insurance contributions

Customer service +358 75 757 0503 during working days from 9 a.m. to 3 p.m. (local/mobile charge)
Postal address: The Unemployment Insurance Fund, Collection of insurance contributions, P.O. Box 191, FI-00121 Helsinki
For the purpose of verifying service events and improving the quality of customer service, we record all calls, cf. Description of File (pdf).
E-mail: perinta(at)tvr.fi
We recommend you to send e-mails containing information about the employer over a secure connection. Secure e-mail connection can be reached via https://secure.tvr.fi. Please address your e-mail to perinta(at)tvr.fi.

Monitoring

Tel. +358 9 6803 7323

The employer´s liability component´s customer service

Open during working days from 8.30 am to 4.00 pm
Postal address: The Unemployment Insurance Fund, The employer´s liability component, P.O. Box 191, FI-00121 Helsinki
Visiting address: Kalevankatu 12, 4th floor, 00100 Helsinki
Tel.: +358 9 6803 7369
Fax: +358 9 6803 7329
E-mail: omavastuu(at)tvr.fi
We recommend you to send e-mails containing information about the employer over a secure connection. Secure e-mail connection can be reached via https://secure.tvr.fi. Please address your e-mail to omavastuu(at)tvr.fi.

Communication

Tel. +358 9 6803 7387